YiLo Superstore (Arcadia)

I'm a long time customer and this establishment and its staff have always been very nice. Inside store itself is very clean and eye catching, with plenty of seating space. The Bud Tenders are easy going and very nice, the Bud Tenders create an atmosphere that is very relaxing, while also having a lot of knowledge into strains and products themselves. Bud tenders have an in depth opinion on strains and how they feel, you can have a good conversation with these bud tenders to get a very customized product suggestion to the experience you want. The Product here is nothing short of top shelf, the Green is sticky and smelly with great taste and potency. I am especially a big fan of there YiLo Gold Cartridge and their in house distillate, "Gold" is the most appropriate name for their line of cartridges .YiLo also has a very wide selection of edibles with great flavor and potency, so do be careful and have fun!

Inaccurate website, slow service, hard to read overhead menu boards, preorders wait behind walk ins, overpriced, overall cheesy. Only a half mile from me, I'd rather drive 20 minutes to a place that loves their customers, Ring's up pre-orders in under a minute and gives a senior discount. Yilo should visit their competitors more often. See how some owners love people and use money, not the reverse, they end up with the lion's share of business. It's not rocket surgery. The world is your oyster.

This was my first time at Yilo. The place itself is large and has plenty of sitting inside. Its bright and very welcoming. I had done an online order so I cannot speak about the education one would get from the budtender. The checkin was easy - although I wasn't quite sure what to do next since most dispensary have an express window for pickups. This particular location did not. Took a seat, wasn't a long before getting called. The check out process was quick and efficient. The name on my receipt is Samantha and I assume she was my budtender. I have been a medical patient for at least 9 years now and I have never, ever had a budtender that was so on top of it. She knew every discount I would get, she knew what additional "goodies" I would get for the amount spent and handled the entire transaction with a smile and a welcoming vibe. I can only assume the others will be at that same caliber. What a welcoming experience. As weird as this will sound, I really appreciate the way their receipt is produced. Its very clear what you bought, your discount, their discount, tax, etc. The only negative and its really not that big of deal - is to have an express pick up window- even if it is just a couple of hours in the day. Thank you for the great experience.

First time patient deal is you must purchase to get a free pre roll. Ok cool no biggie spent my $$ to be told that they are all out of first time patient pre rolls but I am welcome to come back at any time to get it. I called a day or so later to check on availability of said pre roll and was told they have no idea when they will be available. It's literally a fake advertisement because they have pre rolls just not first time patient ones. Uumm excuse me so there is a special kind or or there isn't enough shavings of house on the floor to put into "ftp pre rolls". I'm disappointed.